Shipping policy

Shipping & Delivery Policy

Joelle LB
Last Updated: Jul 23/2026

All works are produced to order.

Please allow:

Production times may vary slightly depending on volume and seasonal demand.

Once your order has shipped, you will receive tracking information via email.

I ship throughout Canada.

Fine art paper prints are carefully rolled and shipped in protective tubes.

Large-format acrylic & metal pieces are securely packaged and shipped directly from our trusted production partner to ensure safe delivery.

Shipping timelines vary by location and carrier. Delivery estimates are provided once your order has shipped.

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, select works may include complimentary shipping within Canada. It will be mentioned on the product page.

If your order arrives damaged, please contact me within 48 hours of delivery at:

Include:

I will review the claim promptly and arrange a replacement where appropriate.

Failure to report damage within 48 hours may affect eligibility for replacement.

Because each piece is produced to order, I do not accept returns or exchanges for:

If you have questions about sizing or presentation before ordering, I encourage you to contact me for guidance.

Please ensure that your shipping information is accurate at checkout.

I am not responsible for delays or additional fees resulting from incorrect or incomplete shipping information.

For international shipping inquiries, please contact me directly before placing your order.

If you have any questions regarding production or delivery, please contact: